Frequently Asked Questions

Popular help topics: invalidated documents

Accessing the ApplyProofed Document

You need two codes to access the ApplyProofed document, they are “ApplyProof Code” and “Passcode”. You can find these codes on the last page of the document or in instructions provided to you by the school via email.
– If you have received your letter of acceptance via email with no attachment, the email will include a link that has an ApplyProof Code at the end of it like applyproof.com/7h8p8g3a

– If you received your physical or digital copy of the ApplyProofed document, then refer to the last page of the document where you will find the ApplyProof Code box outlined in blue.
If you have received your letter of acceptance via email with no attachment, the email should have a link to your document along with instructions on what your passcode is. If no instructions are provided then try entering your Date of Birth (DoB) in the format of YYYY/MM/DD and include the “/”. For example, if your DoB is 2000/01/01 then enter 2000/01/01 in the Passcode field. If any of the above did not work, please contact the issuer of the document.
If you received a physical or digital copy of the ApplyProofed document, then refer to the last page of the document where you will find the Passcode box outlined in orange.
If you believe that you have the correct Passcode but you keep receiving “incorrect passcode and ApplyProof code”, then we suggest you contact the issuer of the document school directly if you received the letter of acceptance directly from them. However, if you received your letter of acceptance from ApplyBoard or a Recruitment Partner then please contact ApplyProof directly at info@applyproof.com and include the ApplyProof Code and Passcode of the document you are trying to access in the email.
The issuer of the document could either be the school that the student has applied to or ApplyBoard. You can find out who issued the document by the method you received your ApplyProofed document, for example, schools will send documents via email and include a link to the document vs ApplyBoard that provides the document directly to the student or a recruitment partner that a student is working with.

Reasons for Having Access to a Document Revoked

ApplyProof provides access to the digital original of the document. The issuer owns control over the access to the document. They can revoke access to the document for any reason. You can see some of the most frequent reasons for revoking the document below.
If the student failed to pay a tuition deposit by a deadline specified by the school then the document is automatically revoked. Please contact the school directly if you believe this was an error.
As specified by a school, letters of acceptance are set to expire over a period of time since they are not considered valid anymore. This period is typically a year from document inception unless the school specifies a deadline for accepting a letter of acceptance.
If the school finds any evidence of fraud with a document or any part of the application process prior to receiving a letter of acceptance, then the document could be revoked.
In some cases, a letter of acceptance could have been issued to the wrong student or included incorrect information. When this happens, a new document is issued to the student, please check with the school if they have issued you a new document. You can verify the version of the document by looking at the ApplyProof code since they differ from document to document.

General Information

ApplyProof has renamed secondary code to Passcode. If your acceptance letter was issued prior to June 2020, then you will not have a Passcode on your document. Please enter your date of birth (DoB) as your passcode in the format of YYYY/MM//DD, for example, if your DoB is 2000/01/01 then enter 2000/01/01 as your Passcode and please include the “/” between the dates.
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Can’t Find Your Answer?

For other questions, please send an email to info@applyproof.com and include the ApplyProof Code and Passcode of the document you are trying to access.

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